Privacy Policy

Introduction

ANAQA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a purchase
• Subscribe to our newsletter
• Contact customer service
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone, address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Purchase history and preferences
• Communication preferences

Automatic Information Collection

When you visit our website, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location information (general geographic location)
• Cookies and tracking technologies

How We Use Your Information

We use the information we collect for various purposes:

• Process and fulfill your orders
• Provide customer service and support
• Send you important updates about your orders
• Personalize your shopping experience
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who help us operate our business
• Payment Processors: To process your payments securely
• Shipping Partners: To deliver your orders
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how you use our site
• Marketing Cookies: Used to show you relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling certain cookies may affect your experience on our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure payment processing
• Regular security assessments
• Limited access to personal information
• Employee training on data protection

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, please contact us at privacy@anaqa.com.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: